Privacy Policy

Last Updated: 2024-07-05
The Designers Club Inc. ("TDC", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about the users of our website (http://thedesignersclub.ca) and our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect

• Account Information: When you create an account, we collect basic information such as your name, email address, telephone number, and billing information.

• Payment Information: We do not store credit card details or payment information on our servers. This information is processed securely by our payment processors, Stripe and Wix, which are trusted to handle this data securely.

2. Use of Your Information
We use the information we collect for the following purposes:

• Service Delivery: To manage and fulfill your orders, provide our services, and facilitate communication.

• Customer Support: To provide customer service and support, respond to your inquiries, repair issues, and manage your account.

3. Sharing of Your Information

• Internal Business Use: We may share your information within our business for internal administrative purposes.

• Payment Processing: We share necessary information with payment processors like Stripe and Wix to process your payments securely.

• Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect the rights, property, or safety of TDC, our customers, or others.

4. Security of Your Information
We take the security of your data seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
5. User Rights
You have the right to access, update, or delete your account information at any time by logging into your account and making the changes. If you have any issues or need assistance, please contact our support team.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website by understanding how you use our services and tailoring the interface to your preferences. Cookies are small data files stored on your device that help us improve our website and your experience.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account through your account settings.
8. International Data Transfers
We process and store all data within Canada. In the event that a project requires processing outside of Canada, it is limited to project-related tasks and not client data. Clients will be informed of any such transfers beforehand.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@tdc.studio Phone: 416-450-8289